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Thursday, 11 March 2021
| Topic | Speaker |
| Fraud, Waste and Abuse in context | Dr M. Makiwane |
| Purpose of the FWA Webinars | Dr S. Kabane |
| Recap of FWA Charter and Definitions | Dr T. Phaleng |
| Introducing the Industry Codes of Good Practice & Standards | Mr M. Willie |
| Codes of Good Practice: Healthcare provider’s perspective | Dr M. Kwinda |
| Code of Conduct for Medical Scheme members | Ms C. Chambers |
| Introduction to Dispute Resolution Mechanisms | Mr J. Letsoalo |
| FWA Tribunal: Legal Mandate, Powers, Ethos & Interpretation | Mr J. Letsoalo |
| HPCSA Role in FWA Tribunal | Adv P. Khumalo |